abdjee's Privacy Policy
Your personal information on abdjee is fully secure and protected with SSL encryption. This page explains in detail how we collect, use, and store your data.
abdjee ("we", "our") is a premium online entertainment platform in Bangladesh. This privacy policy ("Policy") explains how we collect, process, store, and protect the personal information of visitors and users ("you", "user") of our website abdjee.lat. By using our platform, you agree to the terms of this Policy.
1. Types of Information We Collect
We may collect various types of personal information from you.
1.1 Identity Information
During the registration process, we collect the following identity information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 and above are approved for an account)
- Email address
- Mobile number
- National ID or passport number (where identity verification is required)
1.2 Financial Information
To process deposits and withdrawals, we handle the following financial information:
- bKash, Nagad, or Rocket account number
- Transaction amount and date
- Transaction reference ID
- Withdrawal method and destination account details
We never store your full mobile banking PIN or password.
1.3 Technical and Usage Information
When you use our platform, the following information may be collected automatically:
- IP address and geographic location (up to country/region level)
- Browser type and version
- Device type (mobile, tablet, desktop)
- Operating system information
- Time spent on the website and list of pages visited
- Gaming history and betting records
- Referrer URL (the source from which you arrived at our site)
2. How We Collect Information
abdjee collects your information through various methods.
2.1 Directly from You
You provide information to us directly in the following situations:
- During account registration and verification
- When making a deposit or withdrawal request
- When contacting our live chat support
- When reaching out to us by email
- When updating your profile information
- When submitting documents for account verification
2.2 Automatically
Our platform uses cookies, web beacons, and similar technologies to collect certain information automatically. This may include session data, browsing behavior, and performance monitoring information.
2.3 From Third Parties
In some cases, we may receive information about you from our approved third-party partners, such as payment service providers or identity verification agencies. These third parties follow their own privacy policies.
3. How We Use Your Information
The information we collect is used for the following legitimate purposes.
3.1 Service Operation and Improvement
- Creating, managing, and securing your account
- Processing deposit and withdrawal transactions
- Providing uninterrupted gaming services
- Technical development and maintenance of the platform
- Personalizing your user experience
3.2 Security and Fraud Prevention
- Verifying user identity and ensuring account security
- Preventing fraud, money laundering, and other criminal activity
- Detecting and investigating suspicious transactions
- Protecting the integrity of our platform
3.3 Communication and Support
- Providing customer support
- Sending important account-related notifications
- Sending transaction confirmations and receipts
- Sending security alerts
- Sending promotional information and offers, subject to your consent
3.4 Legal and Regulatory Compliance
We may use your information to comply with applicable laws and regulations, and in response to lawful requests from competent authorities. This includes compliance with Anti-Money Laundering (AML) rules.
3.5 Responsible Gaming
We may monitor your gaming history and behavior to identify signs of problematic gambling and provide timely support. This is an important part of our responsible gaming program.
4. Sharing Information with Third Parties
We do not sell or rent your information. However, we may share it with third parties in certain circumstances.
4.1 Service Provider Partners
We may share information on a limited basis with trusted third parties who help us operate our business:
- Payment processors: To complete transactions through bKash, Nagad, and Rocket
- Identity verification services: To complete the KYC process
- Game software providers: Including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others, to ensure the gaming experience
- Cybersecurity services: To maintain platform security
- Cloud hosting providers: For data storage and processing
We have strict confidentiality agreements with these partners, and they may only process information in accordance with our instructions.
4.2 Legal Obligations
We may be required to disclose your information in the following circumstances:
- To comply with a court order or lawful legal process
- At the request of a competent authority to comply with applicable law
- To protect the rights, property, or safety of us, other users, or the general public
- To prevent or investigate fraud and other criminal activity
4.3 Business Transfers
If abdjee goes through a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases, we will notify users in a timely manner.
4.4 What We Do Not Do
- We never sell your personal information to third parties
- We do not share your information with any advertising network for advertising purposes
- We do not share your information with any partner for promotional communications without your consent
5. Cookies and Tracking Technologies
This section describes how cookies and similar technologies are used on our platform.
5.1 What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser. We use cookies for the following reasons:
- Essential cookies: To manage login sessions, verify security, and ensure core platform functionality
- Functional cookies: To remember your preferences and settings (such as language preference)
- Analytical cookies: To understand platform usage and improve our services
5.2 Managing Cookies
You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent certain key platform features from working properly, including login and payment processes.
6. Data Storage and Security
We follow industry-standard security measures to protect your information.
6.1 Security Measures
abdjee takes the following technical and organizational measures to protect your personal information:
- SSL/TLS encryption: All data transmissions are protected by 256-bit SSL encryption
- Data encryption: Sensitive information is stored in encrypted form in the database
- Access controls: Only authorized personnel can access personal information
- Regular security audits: Platform security is reviewed and tested on a regular basis
- Two-Factor Authentication: Available for extra account security
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access
6.2 Data Retention Period
We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations:
- Active account data: For as long as the account remains active
- Transaction records: For the period specified by legal requirements
- After account closure: For a defined period to meet legal and regulatory requirements
6.3 What to Do in Case of a Data Breach
If a data breach occurs and poses a risk to your rights and freedoms, we will notify you and the relevant authorities as quickly as possible. If you notice any suspicious activity, please inform our support team immediately.
7. Your Rights
You have several important rights regarding your personal information.
You may request to know what information we hold about you.
If your information is inaccurate or incomplete, you may request a correction.
In certain circumstances you may request that your information be deleted, though legal obligations may apply.
In certain circumstances you may request that the processing of your information be limited.
In some cases you may object to the processing of your information.
You may request your information in a structured, commonly used format.
Where processing is based on your consent, you may withdraw that consent at any time.
If you have concerns about how your information is handled, you may contact us directly.
How to Exercise Your Rights
To exercise any of the above rights, please contact us via our 24/7 live chat support or by email at [email protected]. We will make every effort to respond as quickly as possible upon receiving a verifiable request. In some cases we may be unable to delete or provide certain information due to legal obligations or security reasons.
8. Privacy of Minors
abdjee is for persons aged 21 and above only.
Age Verification & Protection
abdjee provides services only to individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. We follow an age verification process at the time of registration.
If we become aware that a minor is using our platform or that their information is present in our system, we will immediately close the relevant account and take appropriate steps to delete the associated information.
If you believe that a minor has created an account on our platform, please let us know at [email protected].
9. Changes to the Policy
We may update this privacy policy from time to time.
Notice of Changes
abdjee may review and update this privacy policy from time to time. For any significant changes, we will:
- Publish the updated policy on our website
- Update the "Last Updated" date at the top of the policy
- Notify registered users by email in the case of material changes
Continued use of the platform after any changes will be considered as your agreement to the updated policy. We recommend that you revisit this page regularly.
10. Contact
Contact us for any questions or concerns regarding privacy.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please reach us through the following:
24/7 Live Chat Support
Get instant assistance in Bengali
Your privacy is our priority
abdjee believes that keeping your personal information safe is a fundamental responsibility. We are committed to protecting your information by following the highest industry standards.